Asset Control Services, Inc.

About Us

Who We Are

ACS was founded in 1995 with the goal of providing the insurance defense industry with a professional and reliable investigative source. ACS is a regional firm specializing in gathering and reporting crucial information necessary for timely and informed claims decisions.

An industry leader, ACS prides itself in providing its clients with a consistent, superior product. This standard is maintained by employing a professional and motivated staff of investigators and office personnel. All investigators undergo a thorough screening process and participate in a training program as well as continuing education. This commitment to education ensures that all assignments are completed by knowledgeable professionals who are well versed in investigative procedure, state laws and ethics.

By establishing an open line of communication, ACS partners with our clients to ensure that each investigation is tailored to suit the needs of a specific claim. Vital information is shared, processed and implemented into the investigative plan. This partnership plays an integral role in a successful outcome that reduces our client's exposure.

Investigative Services Division:

The ACS Investigative Services Division offers investigative support to insurance companies, self-insured, third party administrators and law firms. The mission of ACS is to support claim specialists with field fact gathering.

In workers compensation, this generally involves issues of compensability and disability. Property and casualty claims usually involve site investigations and in-person interviews of witnesses to document what happened and who is responsible. When evidence of fraudulent behavior is uncovered it is turned over to specialized fraud investigators to pursue prosecution.

How it Works:

The ACS staff has been carefully selected and trained to work in partnership with the claims specialist. Our investigators are responsible for conducting complete professional investigations within time frames designed to give claim specialists the right information at the right time so they can make effective claims management decisions. Claims investigations should be considered on all questionable, suspicious, un-witnessed, and catastrophic claims.

Upon completion of a claims investigation there are certain cases that may warrant further investigation. In these cases activity checks and/or surveillance is recommended to document the claimants activities in order to determine if they are contrary to his or her alleged injury.

Licensing:

ACS is licensed to operate in:

• Alabama
• Florida
• Georgia
• Indiana
• Louisiana
• Michigan
• Mississippi
• Ohio
• Tennessee

Click HERE to download our state Licenses

Liability Coverage:

• ACS carries up to $3,000,000.00 in General Aggregate/Errors and Omissions.
• $1,000,000.00 in Automobile Insurance.
• Workers Compensation Insurance.